Although I like the idea of the Itrouchless trash can, I now have three of them (two of them two relegated to the garage doing nothing), they both broke down way too early. The latest one is in the kitchen. This trash can is too delicate for regular use. For this last purchase of the lid, I emailed support from the company with my issues and never received a reply. I will not buy this product or a fix for it again. I advise all to avoid this trash can. For the price, it should last longer than my three have lasted.