After 8 years it became necessary to replace our original Itouchless "automatic" trash can. I found it on line for, I'm sorry to say, less than purchasing from you directly; however, I wanted to tell you the new model is much quieter than our original and is not as sensitive to opening when one walks by it. In short, we love the new model and were thrilled Itouchless was still in business. In fact, neither my husband nor I could remember the details of the original trash can. Thanks for making sure "Itouchless" is on the lid!
By Linda & Tony on Sept 10, 2016
I want to thank you for your prompt attention to my warranty issue, you have been prompt in the past when I had a missing part on one of my trashcans and I ended up finding it, you guys were helpful then to and I appreciate your good customer service. I've recommended Itouchless to several friends and family and many guest have asked about our trash cans when they come over. Thank you all again!
By Henry O. on Sept 8, 2016
Just wanted you to know that L.M. helped me with a problem I had with my itouchless kitchen waste can and when I didn't respond to him about how his suggestion worked for me, he contacted me. this I think is a person committed to good customer service which is something you don't find within very many companies today. You are fortunate to have this person in your employ.
By Geraldine P. on August 16, 2016
It's been a pleasure working with J.Q. he has promptly addressed all my issues and promptly reached solution, followed by outstanding customer service. As the "face" for itouchless products, he's doing a great job. I highly recommend J.Q. for retention and advancement.
By Peter L. on Aug 9, 2016
You guys are AMAZING!!! Thank you so much for your prompt responses, troubleshooting information on the product and the excellent customer service! This is so hard to find in a company these days of automated customer service so kudos to the iTouchless team for giving 5 ***** star service!!